*PLEASE READ FULL JOB DESCRIPTION ON HOW TO APPLY*
Job Title: Front Desk Receptionist
Company: ‘Ohana Occupational Therapy
Location: Wenatchee, WA
Hours: Full-time, Monday-Thursday, available to work between 7:30 AM – 6:30 PM
Pay: $18/hour
About ‘Ohana Occupational Therapy: ‘Ohana Occupational Therapy is a thriving pediatric clinic dedicated to helping children reach their full potential. We provide a warm, supportive, and fun environment where children can learn and grow. Our team is passionate and committed to providing individualized care and building strong relationships with the families we serve.
Job Description: We are seeking a friendly, organized, and reliable Front Desk Receptionist to be the welcoming face of our clinic. As the first point of contact for our families, you will play a crucial role in creating a positive and seamless experience for everyone who walks through our doors.
Responsibilities:
- Greet and welcome families with a warm and friendly demeanor.
- Answer phones, respond to emails, and manage incoming inquiries.
- Schedule appointments and manage therapist schedules.
- Check patients in and out, collect co-pays, and track payments based on plan of care.
- Maintain a clean and organized reception area (our relaxing Hawaiian-themed setting includes a large fish tank and tiki hut front desk!)
- Provide administrative support to therapists and clinic director.
- Maintain confidentiality of patient information.
Qualifications:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Proficiency with computers and basic office software.
- Ability to multitask and work independently.
- Previous experience in a medical or customer service setting preferred.
- Experience with scheduling and patient management preferred.
- Spanish speaking skills preferred.
Perks:
- Top pay and benefits
- Continuing education opportunities/training
- Weekly bonus program
- Profit-sharing bonuses
- Team bonding activities and staff retreats
- Starbucks fairy!
You might be the right person if you are someone who…
- Has a positive attitude, an easy laugh, and is open to feedback and learning new skills.
- Is hardworking, trustworthy, health-oriented, creative, enjoys having FUN, and is patient.
- Enjoys bringing hope to struggling families and working with sensory kids.
- Is detail-oriented and efficient, with excellent problem-solving skills.
- Consistently figures out how to produce the desired outcome.
- Has the ability to build therapeutic relationships and self-regulate.
- Desires a long-term work family and a warm, supportive environment.
How to Apply: If you want to be considered for this position YOU MUST, call (509) 219-0370 and leave a voice message answering the following questions AND send an email answering the questions to hailey@ohanacenter.com. In the subject of your email, please use the following format: “First Name – Front Desk Receptionist Position at ‘Ohana OT”
1) What is your name?
2) Where do you live? —city
3) What did you like most about your last job?
4) Why should we hire you/what interests you about it?
5) Personal interests
6) What pay range are you looking for?
7) Are you looking for part-time, full-time, or either?
8) Are there any days, or times, you are absolutely unavailable to work?
9) Please include your email and phone number.
10) If you have a current resume, please attach it in your email
Mahalo!
More about ‘Ohana OT:
We are an upscale, therapist-owned, pediatric clinic in beautiful Wenatchee, WA – assessed nation-wide as a desirable place to live. The majority of sessions are in person with a small percentage that are done via telehealth.
We are an energetic, fun-loving pediatric therapy team seeking an experienced occupational therapist and a certified occupational therapy assistant who want to make a difference in children’s lives and maximize each child’s potential.
We have a highly experienced and dedicated staff that provides cutting edge OT in our 7 state of the art sensory gyms. Our clients range from birth through 21 years of age. Primary therapeutic approaches include sensory integration treatment, SOS feeding, Zones of Self Regulation, listening therapies, NDT, motor learning, and biomechanical approaches. Some of the main areas we address are sensory processing, praxis, self-regulation, self-care, gross and fine motor development, visual perception, and feeding. We are unique in our commitment to evaluate and treat the whole child and partner with the important people in a child’s life. Caregivers are included in our sessions.
Our practice is 16-years strong and 100% occupational therapist owned! Our beautiful clinic houses the most advanced equipment available such as fully equipped state of the art sensory gyms, SSP, ILS, and QRI laser. You will learn a lot as in-services and trainings are scheduled regularly. We emphasize personalized, hands-on treatments and foster a very family-oriented environment for our clients. You’ll love our amazing clinic!
